About Us
OUR STORY
Novateur Coffee Concepts Inc. (NCCI) is a newly formed and wholly owned subsidiary of Philippine Vending Corporation. Its primary purpose is to market and retail Nespresso to the Philippine market.
In 2002, Nestle Nespresso SA appointed Philippine Food Service Group (PFSG), a subsidiary of Philippine Vending Corporation, as the exclusive distributor of Nespresso in the Philippines. PFSG has expanded its services to high-end hotels, restaurants and boutiques around the country.
After 15 years, through consistent hard work, dedication, and efficient team work, Novateur Coffee Concepts was initiated to be and was appointed by Nespresso SA as the exclusive distributor of Nespresso both for business and household.
In August 2017, Nespresso Philippines E-Commerce were formally launched at an event at Manila Peninsula Hotel. Filipinos started to experience the convenience and premium service of door to door delivery of Nespresso machines, capsules and accessories.
February 1, 2018 marked the grand launch of the first ever Nespresso Boutique in the Philippines where customers can buy all Nespresso items on the counter. The Nespresso Boutique is located at the Powerplant Mall, Rockwell, Makati City.
Today, with the commitment for excellence, Novateur Coffee Concepts Inc. strive to provide the perfect cup of coffee in and out of home, dedicate excellent service to clients and customers, and continuously innovate ways to satisfy the commercial and consumer demands.
OUR PEOPLE
Behind every reliable and effective company are people of integrity and hard work.
Novateur Coffee Concepts Inc. is composed of over 80 individuals (and growing) moving towards and propelled by a single vision of providing unparalleled service to the consumer, business partners and even to one another as colleagues.
VISION
To inspire excellence towards nation-building.
MISSION
To elevate the standard of coffee in the Philippines by providing unparalleled customer experience through a strong team of leaders.
CULTURE
PURPOSE DRIVEN
1st Peter 4:10-11
“Each of you should use whatever gift you have received to serve others, as faithful stewards of God’s grace in its various forms. If anyone speaks, they should do so as one who speaks the very words of God. If anyone serves, they should do so with the strength God provides, so that in all things God may be praised through Jesus Christ. To him be the glory and the power for ever and ever. Amen”
SERVANT LEADERSHIP
Mark 10:45
“For even the Son of Man did not come to be served, but to serve, and to give his life as a ransom for many.”
CORPORATE VALUES
INTEGRITY
Doing what is right, not what is easy, even when no one is watching. Being truthful in words and actions, and delivering on commitments made. The means is just as important as the result.
EXCELLENCE
Striving for consistency in delivering the highest quality of products and services, continuously challenging practices and processes in the quest for continuous improvement.
TEAM WORK
Valuing all team members and acknowledging the need to work together to achieve common objectives. Building opportunities for employees to work collaboratively in order to develop trust and mutual respect, creating harmonious relationships and a happy work environment.
MALASAKIT
A deep commitment to look after the welfare and interest of the team and the community. Acting as stewards of the business and the society, managing resources responsibly and being willing to go beyond the call of duty to be of help to others.
ACCOUNTABILITY
Owning up to one’s actions, not passing blame on others. Always seeking ways on how to improve and better contribute. Being persistent in getting the job done.
RESPECT
Embracing and honoring the diverse perspectives of all people in the organization regardless of status and position. Providing honest and constructive feedback, with a genuine intent to bring out the best in others.
EMPATHY
Understanding each other’s needs and connecting with them to see things from their perspective. Practice active listening with a genuine desire to help each other reach their goals.